Website Clean Kitchen

Reporting to:

Operations Director

Your Commitment:

As a General Manager you are accountable for the organised, efficient and profitable operation of the restaurant through achieving and maintaining high standards of cleanliness, hospitality, accuracy, building maintenance, product quality and speed of service. All to be achieved through outstanding recruitment, training, development and leadership of the team.

Key Responsibilities & Accountabilities:

  • Controls day-to-day operations by scheduling, ordering, and developing the team members
  • Controls profit & loss, by following cash control/security procedures, maintaining inventory, managing labour, reviewing financial reports, and taking appropriate actions
  • Recruits, interviews, and hires team members, conducts performance appraisals, takes disciplinary action, motivates and trains
  • Has authority to hire and terminate (or participate in those decisions) with approval/partnership from Human Resources
  • Ensures that the Legal Health & Safety, Food Safety and Fire Safety, as well as the company safety and security policies are being adhered to
  • Ensures that the store and equipment is in good well-maintained order
  • Ensures a safe working and customer experience environment by facilitating safe work behaviours of the team
  • Maintains fast, accurate service, positive guest relations, and ensures products are consistent with company quality standards
  • Ensures food quality and 100% customer satisfaction
  • Ensures complete and timely execution of corporate & local marketing programs

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